Privacy Policy for SMS Messaging

Photographs by Emily

Effective Date: November 13, 2025

Introduction

At Photographs by Emily, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services—including SMS/text messaging related to your sessions and studio communication.


Information We Collect

Personal Information:

We may collect details such as your name, phone number, and any message content shared during SMS communication or when completing studio forms.

Device Information:

For security and service optimization, we may collect technical data such as IP addresses or device identifiers.

How We Use Your Data

We use your information to:

  • Send SMS/text messages regarding appointments, reminders, updates, billing, or other studio-related communication.
  • Improve the efficiency, quality, and personalization of our client experience.
  • Support internal record-keeping, scheduling, and customer service systems within Photographs by Emily.


How We Share Your Data

Service Providers:

Your information is securely managed through 17hats, including its trusted texting and communication partners, to deliver SMS messages and appointment-related notifications.

Legal Compliance:

We may disclose information if required by law, to comply with legal processes, or to protect the rights and safety of our business or clients.

Important:

Your personal information—including mobile phone numbers, opt-in data, and SMS consent—will never be sold, rented, or shared with third parties for marketing or promotional purposes. Text-messaging originator opt-in data will not be shared with outside parties, except those directly involved in delivering our communication.

Data Security

We take your privacy seriously. Photographs by Emily uses secure systems, encryption, and industry-standard safeguards to protect your information. Access to personal data is limited to authorized personnel only.

Data Retention

We retain your information only as long as necessary to provide our services, maintain business records, or meet legal obligations.


Your Rights

Access or Updates:

You may contact us at any time to review or update your personal information.

Opt-Out of SMS/Text Messaging:

You may stop receiving text messages at any time by replying “STOP” to any message.


Changes to This Policy

Photographs by Emily may update this Privacy Policy as needed to reflect changes in business operations, legal requirements, or technology. Significant updates will be posted on our website or communicated through other appropriate channels.


Contact Information

If you have questions about this Privacy Policy or how your information is handled, please reach out:

Photographs by Emily

📧 emily@photographsbyemily.com

🌐 www.photographsbyemily.com